Faculty & Staff at ODU use Monarch Profile Manager (MPM) to manage their directory information. MPM functions as a central authority to ensure consistency and accuracy on the University directory. MPM allows employees to update all their online profile information in one place, and ensures that all changes are approved and officially updated through the proper channels, thus ensuring consistency and accuracy for employee records and the university website.
Available To
- Faculty
- Staff
Usage Requirements
- Current faculty/staff member
- MIDAS account
Getting Started
Log in
- Go to monarchprofile.562857.com and log in with your MIDAS ID and password.
Edit your profile information
- Update your name (correct capitalization or special characters in your name; decide whether to display a prefix or suffix)
- Update your title (spell out words that have been abbreviated; combine multiple roles in a single title)
- Upload a profile photo
- Update contact information
- Update web links
Wait for approval
- When you submit a change request that requires approval by your supervisor and/or Human Resources, the system generates a ticket on your behalf in ServiceNow where you can track the progress of your requests. You will receive an email with a link to the ticket.
- If your request is denied, you will receive an email notification. Your Web Support Liaison can let you know the reason for the disapproval and help you to fix it. (Common reasons for disapprovals include: spelling errors, incorrect information, inconsistent information, information not properly updated in PAPERS or BANNER first, conflicts with University data or policy, etc.)
Get help
- If you need help or have questions about your request, please contact your Web Support Liaison.
FAQs
Most changes require approval to ensure that the information is accurate, that the changes are consistently updated across all authoritative data sources, and that the request does not conflict with University data or policies.
Most requests require authoritative approval, while some require no approval at all.
| Request Category | Supervisor | Human Resources | WebComm |
|---|---|---|---|
| Name | X | X | |
| Position | X | X | |
| Address | X | X | |
| Phone | X | X | |
| Professional Web Links | |||
| Qualifications | |||
| Biography | |||
| Photo | X |
You will receive an email when all changes have been processed. Please allow an additional business day for the changes to become visible on your directory page.
While qualifications are not yet available for Classified Staff, you can use the Biography section to add any qualifications you wish to display.
While the Monarch Profile Manager allows you to make cosmetic changes to your name - including changes to your preferred name - you will need to contact Human Resources if you need to make a legal name change.
If your request has been denied, please contact your Web Support Liaison for help.They can find the reason for the disapproval and help you to fix it. After fixing any issues, you must submit a new request for approval.
Common reasons for disapprovals include: spelling errors, incorrect information, inconsistent information, information not properly updated in PAPERS or BANNER first, conflicts with University data or policy, etc.
Yes, but this change does take more time to process; give at least 7-14 days to update.
Since your Monarch Profile is protected by your MIDAS credentials, only you have access to your profile. However, your Web Support Partner/Liaison has administrative access to MPM and can view your profile and submit changes for you on your behalf. You must contact your Web Support Liaison for help with this, as they cannot submit changes to your profile without your permission.
Directory data is not updated in real-time but once changes are made via the authoritative data source, the directory pages will update within 48 hours. To see the refresh intervals for specific attributes, please take a look at the Source Data Matrix.
If you'd like your profile to include a professional photo, you can upload it to MPM for approval.
- Your photo should be professional and recent - this will be the image that appears on your Faculty/Staff Directory page.
- Photo should be a forward-facing headshot.
- Your entire face should be visible in the photo and not obscured in any way. Please do not wear sunglasses, hats, etc.
- Photo should be in focus and of you alone with no one else in the frame. Please do not use a photo of multiple people with the other people cropped out.
- Photos should be taken against a plain surface or background. Professionally shot photographs may be used with a clean clear background or background that does not take away from the headshot.
Profile photos should be clean, high-resolution headshots (max. 5MB, jpg/jpeg format, preferably 6x9) taken against a plain background or clean professional background that does not take away from the headshot. You can schedule a headshot with the University Photographer by calling University Relations at 757-683-3114.